Move Out Guidelines


As per the lease, the home and carpets must be professionally cleaned on the last day you reside in the home. You must provide a copy of the receipt for these services. Failure to provide receipts or cleaning the home yourself may result in the home being cleaned again at your expense. Be sure to review with the cleaning companies what is required as listed below. Failure to follow these guidelines will result in cleaning charges added to your move out statement. 


  1. Clean refrigerator, shelves, and freezer. Unplug and pull the refrigerator out away from the wall with doors open. Clean underneath and behind refrigerator. After cleaning, re-plug the refrigerator and leave it running.
  2. Clean and sanitize sink and counter tops.
  3. Clean inside and outside of appliances.
  4. Clean under burners, controls, rings, drip pans and stove top. Wipe down front and sides of range. Exhaust fan must be clean and grease free.
  5. Clean oven--be sure to have all traces of oven cleaner wiped free.
  6. Clean inside of microwave.
  7. Disposal should be clean and in working order.
  8. Dishwasher must be clean and in good working order. 
  9. Sweep, mop, and disinfect kitchen floor.
  10. Exterior faces of cupboards should be wiped down and grease free.
  11. Clean inside of cabinets.
  12. Dust and wipe down all baseboards.


  1. Sweep and mop all hardwood floors.
  2. Dust and wipe down all baseboards.
  3. Wipe clean front and back door.
  4. Clean all windows found in living space.
  5. Dust all furniture.
  6. Dust sills and ledges.
  7. Spot check walls for marks.
  8. Clean all closet spaces, inside and outside.
  9. Clean any vents within home.


  1. Carpets must be commercially cleaned--check with manager for the best way to handle this.
  2. Baseboards cleaned, and finger marks or other marks cleaned of switches and walls.
  3. Windows must be washed, inside, sills dusted and cleaned with damp cloth and window runners and tracks clean.


  1. Dust and wipe down all baseboards.
  2. Clean vents in room.
  3. Clean bedroom door.
  4. Clean any mirrors within room.
  5. Spot check walls for marks.
  6. Clean all closet spaces, inside and outside.
  7. Clean windows and window sills.
  8. Dust all furniture.


  1. Toilet bowl must be scoured and cleaned with a disinfectant. The outside of the bowl, including the seat, rim, tank, and base must be clean.
  2. Bath tub/shower must be scoured to remove any rings. Sides of the tub enclosure/shower must be clean and free of any soap build-up.
  3. Sink must be scoured and faucet polished. Wipe down counter top surrounding sink and wash mirror.
  4. All cabinets and drawers must be dusted and wiped clean. The exterior of cabinets should also be dusted and cleaned.
  5. Sweep, disinfect and mop floor.
  6. Spot check walls for marks.


  1. Patios must be clean and swept.
  2. Storage area must be empty and swept.


  1. Grass mowed within two days of departure.
  2. Flower beds free of grass and weeds and lawn free of all weeds.
  3. Shrubs trimmed.
  4. Yard free of trash, debris, and any pet waste.
  5. All trash must be removed from the property the last day of the lease. You may not leave any items on the curb past your lease.

If you would like to hire someone for cleaning and/or repairs for damages caused by you, please contact a company of your choice or feel free to contact us for recommendations.


Typical definition of ordinary wear and tear is "That deterioration which occurs based upon the use of which the rental unit is intended and without negligence, carelessness, accident, or misuse, or abuse of the premises or contents by the tenant or members of his household, or their invitees or guests." In other words, ordinary wear and tear is the natural and gradual deterioration of the apartment over time, which results from a tenant's normal use of the unit. 


A landlord can make a tenant pay for damages if the tenant helped the aging process along or didn't use the apartment in a normal way. A carpet worn from people walking on it is something you have to expect. But a tenant who cuts a hole in the carpet or spills paint on it may be held responsible for the damage.

How can you tell what is and isn't ordinary wear and tear?

There are three basic types of damages caused by a tenant that aren't considered ordinary wear and tear. They are:

  1. Negligence. If a tenant does something carelessly that the tenant should have known would cause damage, or if the tenant failed to do something that the tenant reasonably should have done to prevent damage, that's negligence. In short, did the tenant act prudently to preserve the property?
    - Failure to warn. Another form of negligence is where the tenant fails to take steps that could prevent damage to the apartment. Even the reasonable wear and tear exception shouldn't insulate a tenant from responsibility if the tenant fails to let the management know when something goes wrong in the apartment that might later result in worse damage.
    For example, if a window pane is cracked because of a faulty foundation, that's not the tenant's fault. But if the tenant doesn't tell the management that the crack is letting in water and the carpet below the window gets water damaged, the management may be able to argue that this extra damage was caused by the tenant's failure to inform the management of the problem.
  2. Abuse/misuse. If the tenant knowingly or deliberately mistreats the property, or uses is for the wrong purposes, the damage the tenant causes isn't ordinary war and tear - it's abuse or misuse.
    For example, did the tenant slide furniture over an unprotected floor, causing gouges? Or did the tenant discolor the bathtub by using it to dye fabrics? Was the tenant an artist who failed to cover the floor as the tenant painted, leaving permanent stains on the carpet? Did the tenant paint the walls of the apartment black? One court decision court said a tenant had to pay for leaving an apartment carpet mutilated in an area around a wet bar, damaged by rust and mildew stains from plant containers, and covered with cigarette burns - some clear through the pad.
  3. Accident. Sometimes damage occurs by mistake. The tenant party guest drops a drink on the new carpet, staining it. The tenant drops a heavy planter and crack the tile floor. Or the tenant's cleaning the light and the fixture falls and breaks.. Or the tenant accidentally leaves the bathtub faucet on, flooding part of the apartment and staining wood floors and carpeting. Even though the tenant didn't purposely damage your property, the management will be able to withhold the cost of repair from the security deposit.